FIELD SERVICE·2 MIN READ

How To Improve Health And Safety With Field Service Management Software

Find out how worker health and safety can be improved by digitally managing operational activities, work distribution, and employee tracking.

Lena Software editorial team

Nobody wants their employees or co-workers to get harmed. But, all too often, health and safety only become a business priority after something terrible happens. Believing in everyone's competence and that everything will be alright is one thing; not taking action to prevent accidents is another.

When we think of potentially dangerous jobs, the things that come to mind are usually field services. The reason is simple. The field is very different from the office. Sometimes engineers are required to work at heights, operate in the heat or lift heavy objects. All of these bring additional challenges and added risk to the task. The ILO (International Labour Organization) announced a disproportionately high accident rate in the construction industry. So, how can worker health and safety be improved by digitally managing operational activities, work distribution, and employee tracking?

• When creating a work order, you can easily access the technicians' past works and training information and ensure the right technician with the required skill set performs the work.
• Utilizing field service software prevents paperwork disruptions and allows you to ensure all employees have full knowledge of the job description and requirements.
• Regular inspections ensure our units meet the worker's health and safety regulations. Managing these inspections with field service software simplifies the inspectors' work, and ensures you are instantly informed of emergencies and can take action.
• Decentralized works that need to be performed with as few people as possible are the most dangerous and challenging. In the event of an accident, it can be difficult to communicate and contact the emergency services when working in remote areas on tasks such as wind turbine or base station repair. In these moments, it is crucial that you can locate your field technicians using geo-tagging. You can also set up notifications by limiting the time of the tasks and receiving an email upon completion. if the completion information is not entered,it allows you to take early action to check on the wellbeing of your colleagues.
• With the field service management system integrated via a CMMS, you have complete control over your assets and equipment. It is vital that your assets function correctly in industries that use dangerous tools such as furnaces, gas pumps or cutting machines. Utilizing CMMS to organize maintenance and breakdown orders helps ensure necessary maintenance is carried out on time and increases safety at work for all.
• Every employee wants to work safely. By making your business safer, employee retention rates increase. A more experienced team will make fewer mistakes, and your accident rate will decrease as a result.

Unfortunately, it is not possible to completely prevent occupational accidents, but adopting the practices we mentioned allows you to increase the safety of both your employees and customers.

Contact our expert for more detailed information about Lena FIELD, an comprehensive field service management software (FSM).