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Field service management Dispatch, execute and track live work — online or offline. Overview →
Field team managementPerformance, timing and location for every team in one view — with schedules you can update as the day changes. Form & survey managementCustom forms per unit and team, conditional questions, twenty-plus answer types and evidence attached on site. Work order managementCreate, schedule and assign work orders in a few clicks — recurring or spontaneous, with SLA tracking on every job. Asset managementEquipment registry, maintenance history, breakdown alerts and recurring maintenance orders across every unit. DispatchAuto-assign jobs by skill, certification, geolocation and SLA risk, so the closest qualified crew always wins. Automatic report generatorForm data processed into reports on the fly, filtered in place and shared in any format. Key performance indicatorsVisit scoring, conversion timing, form duration and route economics — the numbers that decide efficiency. Heat mapOperational data visualised regionally and by unit, so patterns emerge while they still matter. Risk & scoring managementAudit-driven risk visibility with automatic action when an answer puts worker safety at stake. Mobile appOffline-capable app with photo capture, voice-to-work-order and sign-off in under thirty seconds.
Workflow management Your own flows, rules, approvals and preventive plans. Overview →
Work order managementRequests routed automatically, every step tracked, every completion provable. Operational managementEvery operational activity on one platform, from an oil change to a new build. Asset & equipment managementAcquisition to disposal in one record — scan a QR code and the full history is there. Preventive maintenance managementRecurring and condition-triggered maintenance orders that close and classify themselves. Rule managementProcesses customised to your business culture, with roles and permissions that protect the data. Dynamic scenariosDifferent flows for contractors and in-house teams, adapted the moment the process changes. Vendor & contractor managementContacts, contracts and agreements in one place, with cost overrun alerts on the way. Reports & analysisCustom analyses and charts against your KPIs, delivered periodically without anyone building them. ApprovalsMulti-step approvals on mobile, with limits and delegation set per role. EscalationsAutomatic escalation when an SLA is at risk — the right person, channel and moment.
Vendor accreditation Qualified, insured contractors on every site. Overview →
IntakeOnboard a new contractor in hours, not weeks: digital forms, auto-validation, instant SLA contract. CertificationsTrack every certification, expiry and renewal. Crews with expired credentials are blocked from jobs automatically. InsuranceInsurance certificates tracked, expiries flagged, renewals chased — no more spreadsheet fire-drills. SLA scoringAuto-score every contractor on on-time, first-time-fix and safety, then rank and tier your network. SafetyToolbox talks, PPE checks and incident reports logged from the field, audit-ready in one click. Audit trailEvery action timestamped and attributable — regulator-ready logs out of the box. PaymentsLink SLA performance to payable hours, so nobody pays for jobs that missed the window. Contractor mobile appContractors receive jobs, capture evidence and submit sign-off from the Lena app, even on patchy 4G.

LEGAL

Cookie Policy

EFFECTIVE 14 JUNE 2026 · LAST UPDATED 14 JUNE 2026

This Cookie Policy explains how Lena Software (“Lena”, “we”, “us”, or “our”) uses cookies and similar technologies on lena.solutions. It should be read together with our Privacy Policy.

1. What are cookies?

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work, to improve efficiency, and to provide reporting information. Similar technologies such as pixels, tags, and local storage perform comparable functions; references to “cookies” in this policy include these technologies.

2. Types of cookies we use

  • Strictly necessary cookies — required for the website to function (for example security, network management, and basic navigation). These cannot be switched off in our systems.
  • Performance and analytics cookies — help us understand how visitors interact with the site by collecting aggregated information, which we use to improve the site.
  • Functional cookies — remember choices you make (such as language or region) to provide a more personalised experience.
  • Marketing cookies — may be set to measure the effectiveness of campaigns and, where applicable, to show relevant content. These are only used with your consent.

3. Cookies we set and third-party cookies

Some cookies are set by us directly. Others are set by third-party services we use, such as analytics providers, which may process data in accordance with their own privacy policies. Services that may set cookies on our site include Google Analytics; this list is updated to reflect the tools actually in use.

4. Managing your cookie preferences

When you first visit the site, you can accept or reject non-essential cookies through our cookie banner, and you can change your preferences at any time via the cookie settings in the banner. You can also control cookies through your browser settings — most browsers let you block or delete cookies. Note that disabling certain cookies may affect how the website functions.

5. How long cookies last

Cookies may be session cookies, which are deleted when you close your browser, or persistent cookies, which remain until they expire or you delete them. Retention periods vary by cookie and purpose.

6. Changes to this policy

We may update this Cookie Policy to reflect changes in the cookies we use or for operational, legal, or regulatory reasons. The “last updated” date shows when the policy was last revised.

7. Contact us

For questions about our use of cookies, contact [email protected] — Küçükbakkalköy Mah. Sevinçli Sk. Pacific Plaza No:3/2 Ataşehir, 34750, Istanbul / Turkey.

We use cookies to run the site and understand how it is used. Cookie Policy