Vendor & Contractor Accreditation Software | Lena
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Field service management Dispatch, execute and track live work — online or offline. Overview →
Field team managementPerformance, timing and location for every team in one view — with schedules you can update as the day changes. Form & survey managementCustom forms per unit and team, conditional questions, twenty-plus answer types and evidence attached on site. Work order managementCreate, schedule and assign work orders in a few clicks — recurring or spontaneous, with SLA tracking on every job. Asset managementEquipment registry, maintenance history, breakdown alerts and recurring maintenance orders across every unit. DispatchAuto-assign jobs by skill, certification, geolocation and SLA risk, so the closest qualified crew always wins. Automatic report generatorForm data processed into reports on the fly, filtered in place and shared in any format. Key performance indicatorsVisit scoring, conversion timing, form duration and route economics — the numbers that decide efficiency. Heat mapOperational data visualised regionally and by unit, so patterns emerge while they still matter. Risk & scoring managementAudit-driven risk visibility with automatic action when an answer puts worker safety at stake. Mobile appOffline-capable app with photo capture, voice-to-work-order and sign-off in under thirty seconds.
Workflow management Your own flows, rules, approvals and preventive plans. Overview →
Work order managementRequests routed automatically, every step tracked, every completion provable. Operational managementEvery operational activity on one platform, from an oil change to a new build. Asset & equipment managementAcquisition to disposal in one record — scan a QR code and the full history is there. Preventive maintenance managementRecurring and condition-triggered maintenance orders that close and classify themselves. Rule managementProcesses customised to your business culture, with roles and permissions that protect the data. Dynamic scenariosDifferent flows for contractors and in-house teams, adapted the moment the process changes. Vendor & contractor managementContacts, contracts and agreements in one place, with cost overrun alerts on the way. Reports & analysisCustom analyses and charts against your KPIs, delivered periodically without anyone building them. ApprovalsMulti-step approvals on mobile, with limits and delegation set per role. EscalationsAutomatic escalation when an SLA is at risk — the right person, channel and moment.
Vendor accreditation Qualified, insured contractors on every site. Overview →
IntakeOnboard a new contractor in hours, not weeks: digital forms, auto-validation, instant SLA contract. CertificationsTrack every certification, expiry and renewal. Crews with expired credentials are blocked from jobs automatically. InsuranceInsurance certificates tracked, expiries flagged, renewals chased — no more spreadsheet fire-drills. SLA scoringAuto-score every contractor on on-time, first-time-fix and safety, then rank and tier your network. SafetyToolbox talks, PPE checks and incident reports logged from the field, audit-ready in one click. Audit trailEvery action timestamped and attributable — regulator-ready logs out of the box. PaymentsLink SLA performance to payable hours, so nobody pays for jobs that missed the window. Contractor mobile appContractors receive jobs, capture evidence and submit sign-off from the Lena app, even on patchy 4G.

Every contractor field-ready.
Every certification current.

Contractor intake, certification tracking, insurance renewals, safety records and SLA scoring in one vendor management layer. Audit-ready by default.

Modules & features

Everything between a contractor applying and a contractor working on your site.

Intake Onboard a contractor in hours: digital forms, auto-validation and an SLA contract from the start. Explore module → Certifications Every certification tracked with its expiry — expired credentials are blocked from jobs automatically. Explore module → Insurance Insurance certificates tracked, expiries flagged and renewals chased — no spreadsheet fire-drills. Explore module → SLA scoring Auto-score contractors on on-time, first-time-fix and safety, then rank and tier the network. Explore module → Safety Toolbox talks, PPE checks and incident reports logged from the field, audit-ready in one click. Explore module → Audit trail Every action timestamped and attributable — regulator-ready logs out of the box. Explore module → Payments SLA performance linked to payable hours, so missed windows do not get paid as met. Explore module → Contractor mobile app Contractors receive jobs, capture evidence and submit sign-off from the app, even on patchy 4G. Explore module →

Assign work with confidence

The system already knows who is certified, insured, available and rated well for this job type. Matching stops being a phone call and a hope.

  • ✓ Qualification checked at assignment, not after
  • ✓ Expired credentials block dispatch automatically
  • ✓ Performance tiers drive who gets offered work
Lena 150 VENDORS

Vendor compliance

142Approved
6In review
2Blocked
Delta Bakım A.Ş.ISO 45001 14.03.27Valid
Ege TeknikWork at height 02.10.2612 days
Marmara ServisElectrical 18.08.26Blocked
Lena READY TO EXPORT

Evidence pack · Station 41

Contractor certifications (6)Verified
Insurance certificates (3)Verified
Toolbox talks · Q312 records
Incident reportsNone
Work order sign-offs (48)Timestamped
Export audit pack PDF + CSV · 1 CLICK

Audit-ready without the fire-drill

When an auditor asks who worked on which asset, with what certification, on which date — the answer is a filter, not a two-week document hunt.

  • ✓ Document library per vendor, asset and site
  • ✓ Automatic expiry and renewal reminders
  • ✓ Exportable evidence pack per site or period

HOW IT WORKS

Four stages, one record of the truth.

01

Apply

The contractor submits documents through a digital intake form.

02

Verify

Certifications, insurance and safety records are validated and dated.

03

Assign

Only qualified, insured, available crews are offered the job.

04

Score

On-time, first-time-fix and safety scores feed the next assignment.

What changes after go-live

Hours

to onboard a contractor, not weeks

Zero

expired credentials reaching site

One click

to produce the audit pack

Bring your contractor network under control.

Twenty minutes, your vendor list, and we will show you what the compliance layer looks like.

Book a demo Read the field notes

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