MANUFACTURING field operations software | Lena
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Field service management Dispatch, execute and track live work — online or offline. Overview →
Field team managementPerformance, timing and location for every team in one view — with schedules you can update as the day changes. Form & survey managementCustom forms per unit and team, conditional questions, twenty-plus answer types and evidence attached on site. Work order managementCreate, schedule and assign work orders in a few clicks — recurring or spontaneous, with SLA tracking on every job. Asset managementEquipment registry, maintenance history, breakdown alerts and recurring maintenance orders across every unit. DispatchAuto-assign jobs by skill, certification, geolocation and SLA risk, so the closest qualified crew always wins. Automatic report generatorForm data processed into reports on the fly, filtered in place and shared in any format. Key performance indicatorsVisit scoring, conversion timing, form duration and route economics — the numbers that decide efficiency. Heat mapOperational data visualised regionally and by unit, so patterns emerge while they still matter. Risk & scoring managementAudit-driven risk visibility with automatic action when an answer puts worker safety at stake. Mobile appOffline-capable app with photo capture, voice-to-work-order and sign-off in under thirty seconds.
Workflow management Your own flows, rules, approvals and preventive plans. Overview →
Work order managementRequests routed automatically, every step tracked, every completion provable. Operational managementEvery operational activity on one platform, from an oil change to a new build. Asset & equipment managementAcquisition to disposal in one record — scan a QR code and the full history is there. Preventive maintenance managementRecurring and condition-triggered maintenance orders that close and classify themselves. Rule managementProcesses customised to your business culture, with roles and permissions that protect the data. Dynamic scenariosDifferent flows for contractors and in-house teams, adapted the moment the process changes. Vendor & contractor managementContacts, contracts and agreements in one place, with cost overrun alerts on the way. Reports & analysisCustom analyses and charts against your KPIs, delivered periodically without anyone building them. ApprovalsMulti-step approvals on mobile, with limits and delegation set per role. EscalationsAutomatic escalation when an SLA is at risk — the right person, channel and moment.
Vendor accreditation Qualified, insured contractors on every site. Overview →
IntakeOnboard a new contractor in hours, not weeks: digital forms, auto-validation, instant SLA contract. CertificationsTrack every certification, expiry and renewal. Crews with expired credentials are blocked from jobs automatically. InsuranceInsurance certificates tracked, expiries flagged, renewals chased — no more spreadsheet fire-drills. SLA scoringAuto-score every contractor on on-time, first-time-fix and safety, then rank and tier your network. SafetyToolbox talks, PPE checks and incident reports logged from the field, audit-ready in one click. Audit trailEvery action timestamped and attributable — regulator-ready logs out of the box. PaymentsLink SLA performance to payable hours, so nobody pays for jobs that missed the window. Contractor mobile appContractors receive jobs, capture evidence and submit sign-off from the Lena app, even on patchy 4G.

Stop unplanned downtime.
Start predicting it.

Preventive and predictive maintenance for plants that cannot afford downtime. Lena links every asset, work order and technician to a live view of line availability — and flags failure before it lands.

FORESIGHT

Know what your machines need before they fail

Wear patterns and maintenance needs surface weeks in advance, so teams respond with a plan rather than in a rush.

Unplanned downtime still runs on reactive work orders → Lena scores failure risk per asset and schedules preventive work before the line stops.
Spare parts are either missing or over-stocked → Lena links consumption to work orders and replenishes by failure frequency.
Audit trails live in five spreadsheets → Lena produces ISO and IATF-ready logs automatically.
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WHAT IT RUNS

The modules this sector leans on

Start with these, add the rest as the rollout widens — all on the same records.

Preventive maintenance managementRecurring and condition-triggered maintenance orders that close and classify themselves. Asset & equipment managementAcquisition to disposal in one record — scan a QR code and the full history is there. Work order managementRequests routed automatically, every step tracked, every completion provable. Reports & analysisCustom analyses and charts against your KPIs, delivered periodically without anyone building them.

ANSWERS

Common questions

About rolling Lena out across manufacturing operations.

How fast is deployment?

A single plant is usually live in 8–12 weeks: asset hierarchy and preventive plans first, then work order flows and shop-floor mobile.

Does it work with our legacy machines and CMMS?

Yes. Machines without connectivity run on schedule and meter-based triggers, and existing CMMS data is migrated or synced through the API.

What if we run multiple plants?

Plants keep their own flows and teams while sharing asset classes and reporting, so best practice moves between sites without a rebuild.

How much training do teams need?

Technicians need under an hour; maintenance planners a half-day.

What is the typical ROI?

Plant leaders replace an average of three tools, and the measurable gains are unplanned downtime hours and spare-part carrying cost.

See Lena in action.

Thirty minutes with an engineer who knows this sector, using your own sites and your own numbers.

Book a demo

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