These Terms of Service (“Terms”) govern your access to and use of the lena.solutions website and any related content, products, and services (together, the “Services”) provided by Lena Software (“Lena”, “we”, “us”, or “our”). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, please do not use the Services.

1. Use of the Services

You may use the Services only in compliance with these Terms and all applicable laws. You agree not to use the Services in any way that is unlawful, harmful, or fraudulent; attempt to gain unauthorised access to any part of the Services, systems, or networks; interfere with or disrupt the integrity or performance of the Services; copy, modify, distribute, or reverse-engineer any part of the Services except as expressly permitted; or use automated means to scrape or collect data without our prior written consent.

2. Eligibility

By using the Services, you represent that you are at least 18 years old and have the authority to enter into these Terms on behalf of yourself or the organisation you represent.

3. Intellectual property

All content on the website — including text, graphics, logos, images, software, and design — is owned by Lena Software or its licensors and is protected by intellectual property laws. Except as expressly permitted, you may not use, reproduce, or distribute any content without our prior written permission. “Lena”, the Lena logo, and related marks are trademarks of Lena Software.

4. Demos, enquiries, and accounts

Requesting a demo or submitting an enquiry does not create a binding agreement to provide Services. Any provision of products or services is subject to a separate written agreement. Where you are given access to a product account, you are responsible for maintaining the confidentiality of your credentials and for all activity under your account.

5. Third-party services and links

The Services may reference or link to third-party websites or services that we do not control. We are not responsible for the content, policies, or practices of any third party. Your use of third-party services is governed by their own terms.

6. Disclaimers

The Services are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or secure, or that information on the website is complete or current.

7. Limitation of liability

To the fullest extent permitted by law, Lena Software shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising out of or relating to your use of the Services. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.

8. Indemnification

You agree to indemnify and hold harmless Lena Software and its officers, employees, and agents from any claims, damages, or expenses arising from your misuse of the Services or breach of these Terms.

9. Changes to the Services and Terms

We may modify or discontinue all or part of the Services at any time. We may also update these Terms from time to time; the “last updated” date reflects the latest version. Your continued use of the Services after changes take effect constitutes acceptance of the revised Terms.

10. Governing law

These Terms are governed by the laws of the Republic of Türkiye, without regard to conflict-of-law principles. Any disputes shall be subject to the exclusive jurisdiction of the courts and enforcement offices of Istanbul, Türkiye.

11. Contact us

Questions about these Terms can be sent to [email protected] — Küçükbakkalköy Mah. Sevinçli Sk. Pacific Plaza No:3/2 Ataşehir, 34750, Istanbul / Turkey.