Performance Management
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Get instant access to essential data to increase your efficiency by using key performance indicators (KPIs).
Standardized Service Quality
Field allows you to instantly access the location and task information of all teams and units. See how you can increase motivation and productivity by measuring field employee performance.
Hold a view of the quality of the service with the visit scoring feature. Increase customer satisfaction and optimize the service quality of units by making the necessary improvements.
Real-Time Visibility in Sales and Audits
Access valuable information such as the rate and time your field sales representatives turn leads to loyal customers and insight into the path to follow when acquiring customers. Don't let any prospect walk away from your business for reasons such as wrong strategy or lack of communication.
Keep track of how long it takes to fill the audit forms and which question takes most of the time. Improve your forms using data.
Get information on what you can do to speed up your processes and increase the work completed during the day by tracking the average number of visits a field employee makes in a day.
Correct Workforce Planning
Access information such as how many field workers schedule a day the planning team prepares, the time they spend, and how often they update the calendar. See how you can increase efficiency by making the correct site planning.
Improve your route planning by accessing information such as how many kilometers the field employee traveled to reach their destination and how long the journeys took. Make sure that not only the labor force but also the fuel expenditures are used correctly.
DISCOVER LENA FIELD SOLUTIONS
#1 platform to help you digitize, scale and manage field processes
#1 platform to help you digitize, scale and manage field processes
Organize flawless forms to get all the information you need from the field.
Easily access and update your asset information. Get instant data from the field, and be aware of breakdowns immediately.
Customize your reports to increase business efficiency. All form and survey data are processed in reports and sent to you as emails periodically.
Don't get overwhelmed with work orders. Create periodic recurring work orders and assign them to units or teams.
Viewing the data provided from forms as a heat map allows you to take action not only based on the unit but also regionally.
Monitor how your field teams spend their time on each task and form. Identify bottlenecks in your processes and make decisions based on real data from the ground.
Keep track of valuable information such as the travel time of field reps or how much time they spend on which form questions.
Manage Anytime, Anywhere
Easily manage your field teams with Field's mobile applications.
